IT support for Personal & Small Businesses

Ransomware attacks are the worst. When people go phishing and try to break into your computer, 99% of the time, they want to take over all of your data. In fact, ransomware attacks are so common; they happen every 14 seconds!

We use an Automated Maintenance Procedure to access your computer and execute a thorough system makeover. It also alerts us if there is missing disk space. We perform a rigorous computer health checkWe suggest performing tune-ups on all of your computers and devices frequently to guarantee that they are operating at peak performance. Regular tune-ups can prevent minor problems from becoming major ones, saving you time, money, and frustration.

When our Antivirus system finds something suspicious, it will send a ticket to the VRI Technology Help Desk to ensure it’s taken care of.

We also handle all the updates for your computers, ensuring your workflow is uninterrupted. We teach small business owners and employees how to identify IT threats and the steps for reporting them immediately.

In a readily accessible online location, our simple ticketing system offers our clients a standard means of tracking many work streams and interacting with our staff. When something goes wrong, our IT staff is automatically notified using a simplified ticketing system. The primary purpose of our IT ticketing system is to return service operations to normal as quickly as possible while minimizing business impact. Our team organizes and prioritizes cases instead of manually sorting through hundreds of messages, allowing them to be resolved swiftly.

natural calamities such as fires, floods, and earthquakes can wipe out your digital files and media. Even if you're one of the few people who perform frequent local backups, you risk losing data if you don't utilize off-site backups.A solid backup strategy can significantly improve your digital life and provide you with peace of mind. We help small businesses backup their data and store it off-site to avoid losing any critical data.