Help Desk Services
At VRI Technology, our Help Desk services are built to keep your business running smoothly. Whether it’s a quick fix or a complex issue, our expert support team is just a click away—ready to assist your employees with fast, friendly, and effective solutions. We offer both remote and onsite support, ensuring your team gets the help they need, when they need it. With VRI, you’re never alone in solving IT challenges.
​
Why Businesses Choose VRI Help Desk Services:
-
Rapid Response Times – Get the help you need, when you need it, without the wait.
-
Expert Technicians – Our team brings decades of IT experience to every support request.
-
24/7 Monitoring & Support – We’re always on, so you don’t have to worry about downtime.
-
Scalable Solutions – Whether you’re a team of 1 or 100, our support grows with you.
-
Cost Predictability – Enjoy reliable service at a consistent flat monthly rate for Managed IT and affordable hourly rates for Business Protection Essentials.
​
Let VRI Technology take the stress out of IT support—so you can focus on what matters most: growing your business.
Business Protection Essentials
Managed Anti-Virus
Active Threat Hunting
Intrusion Detection and Response (IDR)
Endpoint Detection and Response (EDR)
Advanced Threat Detection
Automatic Remote Backups (50 GB per Computer)
Proactive Monitoring
Update Management
No Long Term Contract
Access to Support at an Hourly Rate
$29/Month Per Device
$50 Onetime Setup Fee
Managed IT
Managed Anti-Virus
Active Threat Hunting
Intrusion Detection and Response (IDR)
Endpoint Detection and Response (EDR)
Advanced Threat Detection
Automatic Remote Backups (50 GB per Computer)
Proactive Monitoring
Update Management
No Long Term Contract
Unlimited Remote and Onsite Support
(During Business Hours)
$93/Month Per Device
$50 Onetime Setup Fee
Join Hundreds of Companies Who Rely on us for Expert IT Support
Easy Cyber Security
All essential tools to keep your data secure
Managed Backups
Never worry about losing a file again with automatic remote backups
Managed Updates
Ensure your computers have the latest software updates automatically
Helpful Blog Articles
